Providing community members with easy access to Centrelink services.
For over 40 years, Ngoonbi has been contracted as an Agent for Centrelink that provides community members with easy access to Centrelink services.
Services include:
- Face to face information services
- Assist customers to access Centrelink’s suite of self-service facilities (computers, phone, fax and free Wi-Fi Internet)
- Assistance to set up and access digital services
- Help to find information on-line about payment and services
- Arrange referrals to specialist services
- Access Centrelink’s services and information
- Check, review for completion any Centrelink documents lodged by customers
- Provide proof of identity checks on behalf of Centrelink
- Provide the Department of Services Australia with feedback on how these services can be improved
